ACHIEVEMENT MOTIVATION TRAINING
Durasi : 3 days
Pembahasan:
How to becoming a good PERSON with highly motivation & performance
MATERI
1.PERSONAL Power (Changing your mindset & paradigm)
2.The Seven Pillars (7 pillars to success)
3.Highly Performance
4.Interpersonal & communication skills
5.Emotional & Spiritual Quotients (EQ & SQ)
6.Leadership skill
7.Outbound Motivation Training
SERVICE EXCELLENT TRAINING
Durasi : 3 days
Pembahasan:
Becoming an excellence providers to makes customers retentions
Becoming an excellence providers to makes customers retentions
MATERI
1.Listening to the Customer
2.Basic Knowledge and Skills
3.Understanding Customers – Wants, Needs & Expectations
4.Understanding Customers – Personalities & Behavior Patterns
5.The Communication Process
6.Verbal Communication
7.Paraphrasing and Questioning
8.Responding to Your Customers: Explanation, Persuasion & Negotiation
9.Working with Upset Customers (Handling objection/complain)
1.Listening to the Customer
2.Basic Knowledge and Skills
3.Understanding Customers – Wants, Needs & Expectations
4.Understanding Customers – Personalities & Behavior Patterns
5.The Communication Process
6.Verbal Communication
7.Paraphrasing and Questioning
8.Responding to Your Customers: Explanation, Persuasion & Negotiation
9.Working with Upset Customers (Handling objection/complain)
SELLING SKILLS
DURASI : 2 days
PEMBAHASAN
How to becoming a good seller for any kinds of your companies product
How to becoming a good seller for any kinds of your companies product
MATERI
1.Basic knowledge in selling
2.Understanding Customers – Wants, Needs & Expectations
3.Understanding Customers – Personalities & Behavior Patterns
4.The Communication Process
5.How to sell product
6.Hypnotic in selling
7.Handling Failed
1.Basic knowledge in selling
2.Understanding Customers – Wants, Needs & Expectations
3.Understanding Customers – Personalities & Behavior Patterns
4.The Communication Process
5.How to sell product
6.Hypnotic in selling
7.Handling Failed
LEADERSHIP SKILLS
DURASI : 3 days
PEMBAHASAN
Becoming a great leader in your lives & organization or companies
MATERI
1.The Great Leader
2.Problem Solving & Decision Making
3.Interpersonal & Communication Skill
4.The Effective Leadership
5.Organizing & Motivating others
6.Negotiation Skill
7.Outbound Leadership Training
1.The Great Leader
2.Problem Solving & Decision Making
3.Interpersonal & Communication Skill
4.The Effective Leadership
5.Organizing & Motivating others
6.Negotiation Skill
7.Outbound Leadership Training
TEAM BUILDING TRAINING
DURASI : 3 days
PEMBAHASAN
Forming a super team with highly effective work & performance
Forming a super team with highly effective work & performance
MATERI
1.Knowing your self
2.Understanding Others
3.Interpersonal & Communication Skill
4.Conflict Management
5.Leadership skill
6.The Super Team (High Performing Team)
7.Outbound “Super Team” Training
1.Knowing your self
2.Understanding Others
3.Interpersonal & Communication Skill
4.Conflict Management
5.Leadership skill
6.The Super Team (High Performing Team)
7.Outbound “Super Team” Training
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